emergency towing CHEVROLET SILVERADO 2017 3.G Owners Manual

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
294 Driving and Operating
Achimesoundsandthewarninglight flashes when the parking brakeis applied and the vehicle is movingat least 8 km/h (5 mph).
To r e l e a s e t h e p a r k i n g b r a k e , h o l dthe regular brake pedal down. Thenpull the bottom edge of the leverwith the parking brake symbol,located to the right of the steeringcolumn.
If the ignition is on when the parkingbrake is released, the brake systemwarning light goes off.
Caution
Driving with the parking brake on
can overheat the brake system
and cause premature wear or
damage to brake system parts.
Make sure that the parking brake
is fully released and the brake
warning light is off before driving.
If you are towing a trailer and areparking on any hill, seeDrivingCharacteristics and TowingTips0315.
Brake Assist
The Brake Assist feature isdesigned to assist the driver instopping or decreasing vehiclespeed in emergency drivingconditions. This feature uses thestability system hydraulic brakecontrol module to supplement thepower brake system underconditions where the driver hasquickly and forcefully applied thebrake pedal in an attempt to quicklystop or slow down the vehicle. Thestability system hydraulic brakecontrol module increases brakepressure at each corner of thevehicle until the ABS activates.Minor brake pedal pulsation orpedal movement during this time isnormal and the driver shouldcontinue to apply the brake pedal asthe driving situation dictates TheBrake Assist feature willautomatically disengage when thebrake pedal is released or brakepedal pressure is quicklydecreased.
Hill Start Assist (HSA)
This vehicle has a Hill Start Assist(HSA) feature, which may be usefulwhen the vehicle is stopped on agrade. This feature is designed toprevent the vehicle from rolling,either forward or rearward, duringvehicle drive off. After youcompletely stop and hold the vehiclein a complete standstill on a grade,HSA will automatically activate.During the transition period betweenwhen you release the brake pedaland start to accelerate to drive offon a grade, HSA holds the brakingpressure for a maximum oftwo seconds to ensure that there isno rolling. The brakes willautomatically release when theaccelerator pedal is applied withinthe two-second window. If thevehicle is equipped with theIntegrated Trailer Brake Control(ITBC) system, HSA may also applythe trailer brakes. It will not activateif the vehicle is in a drive gear and

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
374 Vehicle Care
Overheated Engine
Protection
Operating Mode
If an overheated engine conditionexists and the ENGINE POWER ISREDUCED message displays, anoverheat protection mode whichalternates firing groups of cylindershelps to prevent engine damage. Inthis mode, a loss in power andengine performance will be noticed.This operating mode allows thevehicle to be driven to a safe placein an emergency. Driving extendeddistances and/or towing a trailer inthe overheat protection modeshould be avoided.
Caution
After driving in the overheated
engine protection operating
mode, the engine oil will be
severely degraded. Any repairs
performed before the engine is
cool may cause engine damage.
Allow the engine to cool before
(Continued)
Caution (Continued)
attempting any repair. Repair the
cause of coolant loss, change the
oil, and reset the oil life system.
SeeEngine Oil0359.
Engine Fan
If the vehicle has a clutched enginecooling fan, when the clutch isengaged, the fan spins faster toprovide more air to cool the engine.In most everyday driving conditions,the fan is spinning slower and theclutch is not fully engaged. Thisimproves fuel economy and reducesfan noise. Under heavy vehicleloading, trailer towing, and/or highoutside temperatures, the fan speedincreases as the clutch more fullyengages, so an increase in fannoise may be heard. This is normaland should not be mistaken as thetransmission slipping or makingextra shifts. It is merely the coolingsystem functioning properly. The fanwill slow down when additionalcooling is not required and theclutch disengages.
This fan noise may also be heardwhen starting the engine. It will goaway as the fan clutch partiallydisengages.
If the vehicle has electric coolingfan(s), the fans may be heardspinning at low speed during mosteveryday driving. The fans may turnoff if no cooling is required. Underheavy vehicle loading, trailer towing,high outside temperatures,or operation of the air conditioningsystem, the fans may change tohigh speed and an increase in fannoise may be heard. This is normaland indicates that the coolingsystem is functioning properly. Thefans will change to low speed whenadditional cooling is no longerrequired.
The electric engine cooling fansmay run after the engine has beenturned. off. This is normal and noservice is required.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Customer Information 477
General Motors North America andChevrolet reserve the right to limitservices or payment to an owner ordriver if they decide the claims aremade too often, or the same type ofclaim is made many times.
Services Provided
.Emergency Fuel Delivery:Delivery of enough fuel for thevehicle to get to the nearestservice station.
.Lock-Out Service:Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.
.Emergency Tow from a PublicRoad or Highway:To w t o t h enearest Chevrolet dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.
.Flat Tire Change:Service tochange a flat tire with the sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is the owner'sresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.
.Battery Jump Start:Service tojump start a dead battery.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:If your trip isinterrupted due to a warrantyevent, incidental expenses maybe reimbursed within thePowertrain warranty period.Items considered are reasonableand customary hotel, meals,rental car, or a vehicle beingdelivered back to the customer,up to 805 km (500 mi).
Services Not Included in
Roadside Assistance
.Impound towing caused byviolation of any laws.
.Legal fines.
.Mounting, dismounting,or changing of snow tires,chains, or other traction devices.
Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.
Services Specific to
Canadian-Purchased Vehicles
.Fuel Delivery:Reimbursementis up to 7 liters. If available,diesel fuel delivery may berestricted. Propane and otherfuels are not provided throughthis service.
.Lock-Out Service:Vehicleregistration is required.
.Tr i p I n t e r r u p t i o n B e n e f i t s a n dAssistance:Must be over150 km from where your tripwas started to qualify.Pre-authorization, originaldetailed receipts, and a copy ofthe repair orders are required.Once authorization has been

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
480 Customer Information
performance; however, the history ofthese parts is not known. Such partsare not covered by the GM NewVehicle Limited Warranty, and anyrelated failures are not covered bythat warranty.
Aftermarket collision parts are alsoavailable. These are made bycompanies other than GM and maynot have been tested for the vehicle.As a result, these parts may fitpoorly, exhibit premature durability/corrosion problems, and may notperform properly in subsequentcollisions. Aftermarket parts are notcovered by the GM New VehicleLimited Warranty, and any vehiclefailure related to such parts is notcovered by that warranty.
Repair Facility
GM also recommends that youchoose a collision repair facility thatmeets your needs before you everneed collision repairs. Your dealermay have a collision repair centerwith GM-trained technicians andstate-of-the-art equipment, or beable to recommend a collision repair
center that has GM-trainedtechnicians and comparableequipment.
Insuring the Vehicle
Protect your investment in the GMvehicle with comprehensive andcollision insurance coverage. Thereare significant differences in thequality of coverage afforded byvarious insurance policy terms.Many insurance policies providereduced protection to the GMvehicle by limiting compensation fordamage repairs through the use ofaftermarket collision parts. Someinsurance companies will notspecify aftermarket collision parts.When purchasing insurance, werecommend that you ensure that thevehicle will be repaired with GMoriginal equipment collision parts.If such insurance coverage is notavailable from your currentinsurance carrier, consider switchingto another insurance carrier.
If the vehicle is leased, the leasingcompany may require you to haveinsurance that ensures repairs withGenuine GM Original Equipment
Manufacturer (OEM) parts orGenuine Manufacturer replacementparts. Read the lease carefully, asyou may be charged at the end ofthe lease for poor quality repairs.
If a Crash Occurs
If there has been an injury, callemergency services for help. Do notleave the scene of a crash until allmatters have been taken care of.Move the vehicle only if its positionputs you in danger, or you areinstructed to move it by a policeofficer.
Give only the necessary informationto police and other parties involvedin the crash.
For emergency towing seeRoadside AssistanceProgram0476.
Gather the following information:
.Driver name, address, andtelephone number.
.Driver license number.
.Owner name, address, andtelephone number.

Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-9956065) - 2017 - CRC - 4/29/16
Index 499
Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . . . 472
D
Damage Repair, Collision . . . . . . . 479
Danger, Warning, and Caution . . . . 3
Data Collection
Infotainment System . . . . . . . . . . 485
OnStar . . . . . . . . . . . . . . . . . . . . . . . 485
Data Recorders, Event . . . . . . . . . 484
Daytime Running
Lamps (DRL) . . . . . . . . . . . . . . . . . . 174
Defensive Driving . . . . . . . . . . . . . . . 248
Delayed Locking . . . . . . . . . . . . . . . . . 40
Diagnostics
OnStar®...................... 490
Distracted Driving . . . . . . . . . . . . . . . 247
Dome Lamps . . . . . . . . . . . . . . . . . . . 178
Door
Ajar Messages . . . . . . . . . . . . . . . 151
Delayed Locking . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Power Locks . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . 471
Driver Assistance Systems . . . . . 301
Driver Information
Center (DIC) . . . . . . . . . . . . . 145, 147
Driving
Assistance Systems . . . . . . . . . . 304
Driving (cont'd)
Characteristics and
To w i n g T i p s . . . . . . . . . . . . . . . . . 3 1 5
Defensive . . . . . . . . . . . . . . . . . . . . . 248
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 248
For Better Fuel Economy . . . . . . . 31
Hill and Mountain Roads . . . . . . 256
If the Vehicle is Stuck . . . . . . . . . 258
Loss of Control . . . . . . . . . . . . . . . 250
Off-Road . . . . . . . . . . . . . . . . . . . . . 251
Off-Road Recovery . . . . . . . . . . . 250
Vehicle Load Limits . . . . . . . . . . . 259
Wet Roads . . . . . . . . . . . . . . . . . . . 255
Winter . . . . . . . . . . . . . . . . . . . . . . . . 257
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 240
E
E85 or FlexFuel . . . . . . . . . . . . . . . . 312
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 345
Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 390
Fuses . . . . . . . . . . . . . . . . . . . . . . . . 390
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . 393, 395
Overload . . . . . . . . . . . . . . . . . . . . . 389
Emergency
OnStar®...................... 487
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 367
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . 138
Compartment Overview . . . . . . . 354
Coolant . . . . . . . . . . . . . . . . . . . . . . . 369
Coolant Heater . . . . . . . . . . . . . . . 272
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 133
Cooling System . . . . . . . . . . . . . . . 368
Cooling System Messages . . . 152
Drive Belt Routing . . . . . . . . . . . . 471
Exhaust . . . . . . . . . . . . . . . . . . . . . . 276
Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Oil Life System . . . . . . . . . . . . . . . 362
Oil Messages . . . . . . . . . . . . . . . . . 152
Oil Pressure Gauge . . . . . . . . . . 132
Overheated Protection
Operating Mode . . . . . . . . . . . . . 374
Overheating . . . . . . . . . . . . . . . . . . 372
Power Messages . . . . . . . . . . . . . 153
Running While Parked . . . . . . . . 277
Starting . . . . . . . . . . . . . . . . . . . . . . . 269
Entry Lighting . . . . . . . . . . . . . . . . . . . 179
Equipment, Towing . . . . . . . . . . . . . 335
Event Data Recorders . . . . . . . . . . 484